TYBCOM Sem 6 Commerce Question Paper

Table of Contents

April 2019

(3 Hours) (Marks: 100)

N.B.
1) All questions are compulsory
2) Figures to the right indicate full marks

(A) Select the most appropriate answer from the options given below (ANY TEN) (10 marks)

1) ____________refers to studying and collecting information about operations and responsibilities of a specific job.
a) Job Design
b) Job description
c) Job analysis
d) Job specification

2) ___________refers to putting right man for the right job.
a) Selection
b) Recruitment
c) Placement
d) None of these

3) ___________ is a technique of E-Selection.
a) Group Discussion
b) Campus interview
c) Personal Interviews
d) Keyword search

4) Human Resource Development leads to___________.
a) Personal Development
b) Organisational Development
c) Career Development
d) All of these

5) Performance appraisal is needed for____________.
a) Managers – Co
b) Temporary Employees
c) Permanent employees
d) All type of employees

6)__________ helps to improve employee’s mental health and wellbeing.
a) Counseling
b) Mentoring
c) Training
d) Career guidance

7) ___________ states that most employees dislike work and lack motivation.
a) Theory Z
b) Theory Y
c) Theory X
d) ERG Theory

8) __________is an act of stimulating someone or oneself to a desired course of action.
a) Motivation
b) Morale
c) Communication
d) Emotional Quotient

9) ___________is a feeling of injustice at the workplace.
a) Grievance
b) Attrition
c) Counselling
d) Engagement

10) __________popularized the concept of Learning Organisations through his book entitled “The Fifth Discipline”.
a) Peter Drucker
b) Henry Fayol
c) Abraham Maslow
d) Peter Senge

11) Employee___________ is the extent to which employees feel passionate and comitied to do their job.
b) Enrichment
b) Engagement
c) Enlargement
d) Endowment

12) Employee_____________ involves giving the employees autonomy to take right decisions.
b) Empowerment
b) Enrolment
c) Education
d) Experiment

(B) State whether the following statements are true OR false: (ANY TEN) (10 marks)

Job Enlargement refers to vertical expansion of job.
Motion Study isa technique of job enrichment.
Strategic Human Resource Management has a long term perspective.
Job Rotation is a form of off the job training programme.
Performance appraisal facilitates promotion decisions.
The organisation has no role in Career planning of the employees.
Valence is the value that the individual associates with the outcome or reward.
Spiritual Quotient is the employee’s ability to manage emotions at work place.
Under the Grievance Handling procedure, the ruling of the immediate superior is final and binding on the aggrieved employee.
Innovative organizations must give autonomy to employees. X
Actively disengaged employees have negative attitude towards the firm.
Verbal comments can also constitute Sexual Harassment of women at work place.

Q2. Answer ANY TWO of the following. (15 marks)

a) Define the term “Human Resource Management”. Explain the importance of HRM.
b) What is Human Resource Planning? Explain the steps involved in Human Resource Planning.
c) Define Recruitment. Discuss the internal sources pf recruitment

Q3. Answer ANY TWO of the following. (15 marks)

a) Define Human Resource Development. Discuss the function of Human Resources Development.
b) Explain the concept of performance appraisal. What are its benefits.
c) Discuss briefly the importance of Career Planning & Development to employees and employers.

Q.4 Answer ANY TWO of the following: (15 marks)

a) Define Leadership. Explain the Transactional Leadership theory.
b) What is employee morale? Explain factors affecting employee morale.
c) Explain the term Employees Grievance. What are the employee grievance in organisations.

Q5) Answer ANY TWO of the following: (15 marks)

a)What do you mean by Competencies? Explain the classification of competencies.
b) Explain the term Human Resource Information system. Discuss its importance.
c) Explain Employee Absenteeism. What are its causes.

Q6) Write short notes on ANY FOUR of the following: (20 marks)

a)Job Design.
b) Off the job methods of training.
c) Pink’s Theory of Motivation.
d) Learning Organisations.
e) Managing Workforce Diversity.
f) Downsizing.

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TYBCOM Sem 6 Question Papers 2019

Tips to score good marks in TYBCOM Exam

Don’t wait until the last minute to start studying: begin early. You’ll have more time to learn the topic and solve questions, the earlier you start.
Remain arranged: Plan a study schedule and stick to it. Take time to rest and refresh during breaks.
Regularly review your notes: Regularly reviewing back your notes will help you keep the content in your memory.
Practice, practice, practice: By working through sample problems and completing sample tests, you can identify your areas of weakness and become familiar with the exam’s format.
Ask for assistance if you need it: If you’re having trouble with the subject, don’t be shy to ask for assistance. You can seek advice from your teacher, a classmate, or a tutor.
Get a good night’s sleep: The night before the exam, be sure to get lots of rest. A mind that has got enough sleep is better prepared to memorize and recall information.
Arrive early on exam day: Arrive early on the day of the exam to give yourself time to settle your worries and mentally prepare.
Stay focused during the exam: Avoid being distracted during the exam by remaining focused. Take a deep breath and return your attention to the activity at hand if you realize that your mind is roaming.
Don’t waste too much time on any one question: keep an eye on the time. If you start to struggle, leave it and return to it later.
Review your exam after you’re done: After you’re finished, review your paper for a while. By doing this, you’ll be able to correct any mistakes you may have made and provide any answers you’re not sure about.

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