TYBCOM Sem 5 Business Management
Question Paper 2019

April 2019

[Time: 3 hours] [Marks 100]

Note:
1) Answer to all questions are compulsory.
2) Figures to the right indicate full marks.

Q.1 A) Fill in the Blanks with suitable options (Any 10) (10 marks)

1) Good communication in professional relationships reduces____________
(Goals, Conciliation, Conflicts, Co-operation)

2) _________ gives employees more freedom and relaxed working environment.
(Theory X, Theory Y, Need hierarchy, Two factor theory)

3) ________ leadership is based upon a system of rules for management and decision making.
(Bureaucratic, Situational, Paternalistic, Transformational)

4) _________ means regaining a relationship by pleasant behaviour.
(Coercion, Oppression, Conciliation, Repercussion)

5) ____________is necessary to achieve organisational growth and development.
(Innovation, Stress, Mistrust, Diversion of energy)

6) Under_____________ leadership, a leader alone takes decision.
(Autocratic, Sociocratic, Democratic, Participative)

7) _________ is a time network analysis system.
(PERT and CPM, Management Audit, Break Even Analysis, MBO)

8) ____________resistance is based on disagreement with the facts, rational reasoning, logic and science.
(Logical, Psychological, Organizational, Sociological)

9) ____________leaders used rewards and punishment to gain compliance from followers.
(Transactional, Transformational, Consultative, Laissez faire)

10) ___________technique of control analyses cost volume profit relationship.
(Break-even, Self -Control, MBO, MIS)

11) __________ needs also refers to ego needs.
(Safety, Self-actualization, Social, Esteem)

12) _________ emphasis on autocratic style of leadership.
(Theory X, Theory Y, Transformational leadership, Need hierarchy theory)

Q.1 B) State whether the following sentences are true or false: (Any-10) (10 marks)

  1. Motivation is necessary to enhance productivity.
  2. An effective leader may not have self-confidence.
  3. Conciliation is also possible through third party intervention.
  4. In MBO, the superior and subordinate managers jointly define goals.
  5. Theory Y assumes that people prefer strict control.
  6. Financial accounting is not an area of ERP.
  7. Budgets help to control cost.
  8. Lack of trust many times leads to conflicts.
  9. Delegation of authority may not always leads to motivation.
  10. Organizational development always results into employee development.
  11. Time management helps saving the cost of project.
  12. Compromising is one of the strategies for conflict management.

Q.2) Answer any two of the following: (15 marks)

a) What is Communication? Explain the steps in the process of two way communication.
b) What is Leadership? Explain the qualities of an effective leader.
c) State the ethical issues involved in use of social media for communication.

Q.3) Answer any two of the following: (15 marks)

a) Discuss co-operation v/s conciliation.
b) What are the non-financial and financial motivators?
c) Explain two factor theory of motivation.

Q.4) Answer any two of the following: (15 marks)

a) Discuss strategic v/s operational technique of controlling.
b) Explain the following techniques of controlling
i) Management Audit. ii) PERT &CPM iii) Self-control.
c) What is Enterprise Resource Planning? Explain its scope.

Q.5 Answer any two of the following: (15 marks)

a) Explain various challenges faced by management in organizational growth and development.
b) What is Organizational change? Explain the reasons for change.
c) What is Organizational conflict? Discuss causes of conflicts.

Q.6 Write short notes on: (Any four) (20 marks)

a) Barriers to communication
b) Path goal theory of leadership
c) Coordination as the essence of management
d) Developing modem MIS
e) Reasons for resistance to change at organizational level.
f) Time management

TYBCOM SEM 5 Business Management Question Paper 2019 Pdf

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Tips to score good marks in TYBCOM Exam

  1. Don’t wait until the last minute to start studying: begin early. You’ll have more time to learn the topic and solve questions, the earlier you start.
  2. Remain arranged: Plan a study schedule and stick to it. Take time to rest and refresh during breaks.
  3. Regularly review your notes: Regularly reviewing back your notes will help you keep the content in your memory.
  4. Practice, practice, practice: By working through sample problems and completing sample tests, you can identify your areas of weakness and become familiar with the exam’s format.
  5. Ask for assistance if you need it: If you’re having trouble with the subject, don’t be shy to ask for assistance. You can seek advice from your teacher, a classmate, or a tutor.
  6. Get a good night’s sleep: The night before the exam, be sure to get lots of rest. A mind that has got enough sleep is better prepared to memorize and recall information.
  7. Arrive early on exam day: Arrive early on the day of the exam to give yourself time to settle your worries and mentally prepare.
  8. Stay focused during the exam: Avoid being distracted during the exam by remaining focused. Take a deep breath and return your attention to the activity at hand if you realize that your mind is roaming.
  9. Don’t waste too much time on any one question: keep an eye on the time. If you start to struggle, leave it and return to it later.
  10. Review your exam after you’re done: After you’re finished, review your paper for a while. By doing this, you’ll be able to correct any mistakes you may have made and provide any answers you’re not sure about.