TYBCOM Sem 5 Psychology Question Paper 2019 (November) | Download free Pdf

TYBCOM Sem 5 Psychology Question Paper 2019 November

[Time: 3 Hours] [Marks:100]

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N.B.
1) All questions are compulsory.
2) Figures to the right indicate marks.

Q.1 A) Complete the following statements by selecting the appropriate answers (any 10): (10 Marks)

1) _____________________is a process that includes defining goals. establishing strategy and developing plans to coordinate activities.
a) Planning
b) Leading
c) Controlling
d) Organizing

2) Managers who are required to perform duties which are ceremonial and symbolic in nature are called _______.
a) figurehead
b) monitor
c) leader
d) negotiator

3) _____ function involves monitoring activities to ensure they are being accomplished as planned and correcting any significant deviation.
a) Conceptual
b) Decisional
c) Leading
d) Controlling

4) _________are evaluative statements either favourable or unfavourable about objects people or events.
a) Attitudes
b) motives
c) Beliefs
d) Actions

5) The emotional or feeling segment of an attitude is called as ______ component.
a) affective
b) cognitive
c) behavioral
d) motivational

6) _______ refers to an employee’s belief in the degree to which they influence their work environment competence. meaningfulness of their job and perceived autonomy.
a) psychological empowerment
b) Organizational commitment
c) Job engagement
d) Job involvement

7) Affection, belongingness, acceptance, and friendship are elements of ___________________need.
a) basic
b) social
c) safety
d) esteem

8) McClelland’s Theory of needs focuses on ______ needs.
a) five
b) two
c) three
d) six

9) ______ is the perceived degree to which one is treated with dignity and respect.
a) Distributive justice
b) Interactional justice
c) Procedural justice
d) Organizational justice

10) _______ are better predictors of the emergence of leaders.
a) Behavior
b) Traits
c) Educational qualifications
d) Followers

11) Relationship oriented leaders perform better in _______ situations.
a) Extremely favorable
b) Extremely unfavorable
c) Slightly favorable
d) Moderately favorable

12) ___________ leadership theory states that followers make attributions of heroic or extraordinary leadership abilities when they observe certain behaviors.
a) Charismatic
b) Transactional
c) Transformational
d) Mentoring

Q.1 B) State whether the following statements are True or (any 10): (10 Marks)

1. Leading involves motivating employees, directing others selecting the most effective communication channels and resolving conflicts.
2. When the manager is responsible for motivating and directing employees, he is performing a figurehead role.
3. In technical role managers maintain a network of outside contact that provide favors and information.
4. Attitude has two components.
5. The motivational component of le a description of or belief in the way things are.
6. In organizational commitment an employee identifies with a particular organization and its goals and wishes to remain a member.
7. Aptitude measures how long a person can maintain effort.
8. Frederick Herzberg proposed Two-Factor Theory of Needs.
9. The perceived fairness of the amount and allocation of rewards among individuals is known as distributive justice.
10. Leadership is defined guide or motivate their followers in the direction of established goals by clarifying role and task requirements.

Q.2) Answer (any two) of the following: (15 Marks)

a) Define and the term manager and organization. Explain the various skills used by a manager in an organization.
b) “Organizational Behavior is an applied behavioral science built on the contributions from a number of behavioral disciplines” Explain.
c) How do managers cope with globalization and maintain a positive work environment?

Q.3) Answer (any two) of the following: (15 Marks)

a) Name the major job-related attitudes. Explain in detail any two major job-related attitudes.
b) Write a detailed note on job satisfaction and explain its relationship to absenteeism and turnover.
c) Explain the exit-voice-loyalty-neglect model.

Q.4) Answer (any two) of the following: (15 Marks)

a) Describe the three elements of motivation. Explain the theory of needs by McClelland.
b) Write a detailed note on goal setting theory.
c) Explain the Equity theory of motivation.

Q.5) Answer (any two) of the following: (15 Marks)

a) Discuss Fred Fiedler’s contingency model of leadership.
b) Explain transformational leadership.
c) Who is a mentor? Explain the two functions associated in a mentor and protégé relationship.

Q.6) Write short notes on (Any four): (20 Marks)
a) Managerial roles
b) Job satisfaction and work place deviance
c) Measurement of job satisfaction
d) Theory X and Y
e) Expectancy theory of motivation
f) Behavioral Theories of leadership.

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Tips to score good marks in TYBCOM Exam

1. Don’t wait until the last minute to start studying: begin early. You’ll have more time to learn the topic and solve questions, the earlier you start.
2. Remain arranged: Plan a study schedule and stick to it. Take time to rest and refresh during breaks.
3. Regularly review your notes: Regularly reviewing back your notes will help you keep the content in your memory.
4. Practice, practice, practice: By working through sample problems and completing sample tests, you can identify your areas of weakness and become familiar with the exam’s format.
5. Ask for assistance if you need it: If you’re having trouble with the subject, don’t be shy to ask for assistance. You can seek advice from your teacher, a classmate, or a tutor.
6. Get a good night’s sleep: The night before the exam, be sure to get lots of rest. A mind that has got enough sleep is better prepared to memorize and recall information.
7. Arrive early on exam day: Arrive early on the day of the exam to give yourself time to settle your worries and mentally prepare.
8. Stay focused during the exam: Avoid being distracted during the exam by remaining focused. Take a deep breath and return your attention to the activity at hand if you realize that your mind is roaming.
9. Don’t waste too much time on any one question: keep an eye on the time. If you start to struggle, leave it and return to it later.
10. Review your exam after you’re done: After you’re finished, review your paper for a while. By doing this, you’ll be able to correct any mistakes you may have made and provide any answers you’re not sure about.